Program

What's the catch? Why would Xerox offer free color or multifunction printers?

Xerox gives you a new color printer (Phaser 8560/DN) or multifunction printer (Phaser 8560MFP/D)with a 3-year on-site service warranty, free of charge. In exchange, we require that you exclusively buy your Phaser's supplies from our FreeColorPrinters website (with our competitive pricing) for a three year term.

We also require that you print the minimum number of pages per month that you agreed to in your program agreement. This monthly page requirement is verified by your printer's usage report, which you fax to us each month. After the three year term, the Phaser is yours to keep and the contract expires.

Is this a lease or a contract?

FreeColorPrinters isn't a lease or a contract, it's an agreement. In the rare case that the program simply isn't a fit for your printing needs, we'll take the printer back.

How much can I expect to save on a printer or multifunction printer?

Members save time and gain flexibility by customizing and printing the exact quantities they need, on demand. Average cost-per-print savings is $1,257 for the Phaser 8560/DN and $2,798 for the Phaser 8560MFP/D when comparing the FreeColorPrinters program to purchasing a typical color laser printer or multifunction printer. The comparison includes the cost of the Phaser, supplies, and service over 3 years based on 2,000 pages printed each month for the printer and 3,500 pages printed each month for the MFP.

What is the difference between the printer and multifunction that you offer?

Here are some quick facts about both systems:

Phaser 8560 Printer   Phaser 8560MFP Multifunction Printer
  • Prints up to 8.5" x 14" on a wide array of media
  • Save paper and reduce costs with N-up and automatic two-sided printing capabilities
  • Fastest color printing in its class — up to 30 pages/minute
  • Duty Cycle: 85,000 pages/month
  • 256MB of memory
  • First time out speed as fast as 5 seconds
  • 2400 FinePoint™ resolution
  • Built-in networking
 

Includes all of the features of the Phaser 8560, plus an array of copy, scan, and fax tools, including:

  • Copy, scan, and fax even while other jobs are printing
  • Scan to desktop or private folder
  • Secure Print and Secure Fax protect confidential documents by requiring a password before printing
  • 512MB of memory
  • Built-in security feature automatically "shreds" data stored on the hard drive

Applying

Who can get a free color printer?

Businesses that benefit the most from FreeColorPrinters print at least 2,000 color pages per month (4 reams) and spend at least $125/month on their business printing. Take a quiz to see if this program is right for you.

Who can get a free color multifunction printer?

Businesses that benefit the most from the multifunction printer offered by FreeColorPrinters print at least 3,500 color pages per month (7 reams) and spend at least $250/month on their business printing. Take a quiz to see if this program is right for you.

What is the application process?

  1. Submit a no-risk FreeColorPrinters application.
  2. Xerox will review your application and will typically call you to discuss the program with you.
  3. If you are accepted into the program, you will be asked to complete and sign a program agreement.
  4. Once the agreement is approved, Xerox will ship the printer to you free of charge.

If my organization has been denied a free color printer, how long must I wait to reapply?

60 days.

Supplies

I know the Xerox printer is free, but what does my organization have to pay for?

You will need to pay for ink and maintenance kits, purchased from www.freecolorprinters.xerox.com.

Are FreeColorPrinters supplies costs inflated?

No, we sell our supplies at competitive rates. Please see our supplies pricing for more details.

How do I order ink and supplies?

Members buy their supplies from our program website, www.freecolorprinters.xerox.com, or by phone.

Print Commitment

How do you track what I print?

We require program members to submit a monthly usage report (it is a simple one-page report that is sent via fax or e-mail) to help us track your monthly and lifetime printing. We only track how much you print, not what you print.

What happens if I print more or less than my monthly page commitment?

There's no penalty for printing more than your monthly page commitment. We assess an under-usage fee ($100 for printers, $250 for multifunction printers) when your average monthly page volume falls below your monthly page commitment. A statement for the fee is issued and the fee is charged to the credit card we have on file for the account.

Printer

What printers are offered with the Xerox FreeColorPrinters program?

We offer the Phaser 8560/DN, one of Xerox's most popular printers, as the printer for program. We also offer the Phaser 8560MFP/D multifunction printer.

What is Solid Ink?

Introduced in 1991, solid ink is a proven color printing technology only offered by Xerox. Solid ink produces brilliant, vibrant prints on a wide range of media, is the easiest technology on the market to use, and produces 90% less waste than a typical color laser printer.

When will my Phaser arrive? Do I have to pay for shipping?

Printers are shipped as soon as the program agreement is signed. Xerox pays for the shipping cost.

Does my office ever have to give the Phaser back?

If you do not meet the terms of the member agreement (monthly print volume), we reserve the right to collect the printer. Likewise, if you decide the program is not a good fit for your organization, you may return it to us.

Support

What if my Phaser experiences technical difficulties?

On-site and telephone service is included free of charge during the 3-year contract.

After my 3-year contract has ended, will I still be able to obtain service coverage?

Yes. We offer several different coverage options to program graduates.